Skygrapher is committed to protecting the privacy of individuals who visit and use our website and keeping secure personal information provided to us by our users. This page describes our policy regarding the collection and use of personal information from our visitors and donors.
Types of User Data We Collect
We collect two types of user data: (1) anonymous data that is automatically collected from all visitors to Skygrapher; and (2) personally identifiable data that you voluntarily submit to us (described below under "Personal Data").
We automatically collect some information, including your internet service provider, the IP address assigned to your computer by your internet service provider at the time you access the Skygrapher site, the type of browser you are using, the referring link, and what operating system you are using, through our server and through cookies. (See the section on Cookies below for more information.) It may not be apparent to you that this information is being collected. We may compile and provide aggregate statistics about sales, site traffic, and related information to third parties. These aggregate statistics will not contain Personal Data and will not be stored in connection with any of your personally identifiable information. We also track the number and frequency of hits per page on an aggregate basis. We do not use anonymous data to identify individual users, and we do not link any anonymous data with the Personal Data you provide to us.
We will keep Personal Data that you voluntarily provide, such as your name and postal address, phone number, and your email address when you participate in certain activities on the Skygrapher site, such as:
• To join or renew your membership to Skygrapher;
• To make an additional contribution to support Skygrapher;
• To register for a class, seminar, or workshop at Skygrapher;
• To sign up for our newsletters or mailing list
• To place orders from the Skygrapher Store; or
• To participate in any activity that requires that Skygrapher access your Personal Data.
If you make a purchase or donation on the Skygrapher site, you will be asked to provide your credit card information, including the card number and expiration date. Skygrapher will delete your credit card information from the Skygrapher site server as soon as your purchase is completed, but Skygrapher may keep your credit card information on file in a separate, secure database which is not connected to the Skygrapher site, and which is accessed only by authorized Skygrapher personnel. Skygrapher never shares your credit card information with third parties for marketing purposes, except as required by law.
We use Long-term Cookies to identify users of the Skygrapher site. These cookies are set automatically when you access the Skygrapher site and you may not realize they are in use. Long-term cookies can also be used to enable "remember" options on the Skygrapher site, which will allow the site to remember user preferences which you may set, and to automatically remember certain pieces of your Personal Data . These "remember" options are offered only for your convenience and are completely voluntary. Note that your password will not be stored in connection with any Long-term Cookie. We use Session Cookies whenever you visit the Skygrapher site to run the site's interactive applications, such as the shopping cart or class registration forms. Session Cookies last only as long as your session on the Skygrapher site. They expire when the session ends and are not written onto your computer's hard drive.
How We Use the Data We Collect
We use anonymous data to identify the referring links as the source of user traffic. We use data to identify which sections of the Skygrapher site are most visited and for how long, so that we can evaluate the popularity of our different Web pages and continue to improve the Skygrapher site. We do not use anonymous data to identify individual users and we do not link any anonymous data with the Personal Data you provide to us.
We may also from time to time combine your Personal Data with some publicly available data collected from third parties, to improve our services to you and for our own internal marketing, communications, and fundraising purposes. You may opt-out of these additional services by checking the appropriate "opt-out" box or radio button on the page where you submit your Personal Data. See the Opt-Out section below for more information. We may also make your Personal Data available to third parties for marketing and fundraising purposes. You may opt-out of these additional services by checking the appropriate “opt-out” box or radio button on the page where you submit your Personal Data. See the Opt-Out section below for more information.
INFORMATION DISCLOSURE POLICY—THIRD-PARTY SHARING
We may share your Personal Data with third-party service providers who fulfill your orders, contact you on our behalf, or facilitate some other aspect of the Skygrapher site activities, services or products, including those third-party service providers we use to assist us in our own fundraising efforts. Skygrapher requires third-party vendors and service providers to maintain the confidentiality and security of the information to which they are provided access and we restrict them from using such information unless expressly authorized by Skygrapher.
When you provide us with your Personal Data on the Skygrapher site, you can let us know that you do not wish to receive our online newsletter or any other email from Skygrapher by checking the appropriate "opt-out" box or button on the page where you submit your Personal Data or by contacting us at firstname.lastname@example.org. You may also use the opt-out tools on our Personal Data collection pages to inform us that you do not wish to allow your Personal Data to be combined with third party databases, or shared with third parties for direct marketing or fundraising purposes.
We do not knowingly collect information from children under the age of 13.
Skygrapher makes every reasonable effort to ensure the security of the transactions that occur on its website. The Personal Data we collect about you is stored on a secure, password protected server. We use industry-standard encryption technologies, including Secure Socket Layer (SSL) technology, with respect to any commerce transactions you initiate, and the receipt and transfer of Personal Data you submit to us on the Skygrapher site. Only authorized personnel have access to your information. Nevertheless, despite our best efforts, no transmission over the Internet can be guaranteed to be 100 percent secure.
Updating Your Data
If you want to review, correct, or update your membership information, contact us at email@example.com. We will use reasonable efforts to let you review your personal information in our files and, upon your instructions, to correct inaccuracies or delete incorrect information from our databases.
If you have any questions, comments, or concerns about this Privacy Statement or our data collection practices or to request that we delete your Personal Data, you can contact us at firstname.lastname@example.org.
Information We Collect
We collect your contact information, including your name, address, and email address. We also collect information about your relationship with Skygrapher, including details on membership, event attendance, and giving history.
How We Use Your Information
Skygrapher uses your information to understand your needs and provide you with a positive interaction with our organization. Specifically, we use your information to help you complete a transaction, communicate back to you, and update you on Skygrapher events and programs. From time to time we will also exchange mailing lists with other cultural institutions. We do not share email addresses.